Privacy Policy

AI Way Solutions Pvt. Ltd. ("Forzo", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Forzo platform. This policy applies to all users including veterans seeking employment, employers posting jobs, and visitors to our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

We collect information you provide directly: Personal Information • Full name, email address, phone number • Date of birth and gender • City, state, and country of residence Military Service Information • Branch of service (Army, Navy, Air Force) • Rank and service number • Dates of service (joining and discharge) • Job profile, trade, and specialisation • Certifications and qualifications Career Information • Education history and institutions • Resume files (PDF or DOCX) • Job preferences and target roles • Skills and languages We also collect information automatically: • Log data (IP address, browser type, pages visited) • Device information (operating system, screen resolution) • Usage data (features used, time spent) • Cookies and similar tracking technologies

We use the information we collect to: Core Services • Match you with relevant civilian job opportunities • Generate AI-powered, ATS-compliant resumes • Provide personalised job recommendations • Connect veterans with verified employers Platform Operations • Create and manage your account • Process subscription payments • Send service-related communications • Provide customer support Improvement & Analytics • Improve our AI matching algorithms • Analyse platform usage and performance • Develop new features and services • Conduct internal research and analytics Legal & Safety • Comply with legal obligations • Enforce our Terms & Conditions • Detect and prevent fraud or abuse • Protect the rights and safety of users

We do not sell your personal data. We share your information only in these circumstances: With Employers (with your consent) When you apply for a job or express interest in a position, your profile and application materials are shared with that employer. With Service Providers We engage trusted third-party companies to help us operate the platform — including cloud hosting (AWS), payment processing, email services, and analytics. These providers access data only as needed to perform services for us. With AI Processing Services Your profile data is processed by AI models to generate resumes and job recommendations. This processing is done securely and the data is not retained for training purposes beyond what is disclosed. Legal Requirements We may disclose your information if required by law, court order, or government authority, or if necessary to protect our legal rights. Business Transfers In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data is transferred.

We understand that military service records are sensitive. We treat this data with the highest level of care: • Service numbers and military records are stored encrypted • This information is used solely to improve job matching • We do not share your service number with employers • You may request deletion of this data at any time We do not collect: • Classified or operational military information • Medical or health records • Security clearance details

Your data is stored on secure servers hosted in India and managed through Amazon Web Services (AWS). We implement the following security measures: • AES-256 encryption for data at rest • TLS/SSL encryption for data in transit • Role-based access controls for internal staff • Regular security audits and penetration testing • Automatic session expiry and secure authentication While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

We use cookies and similar tracking technologies to: • Keep you logged in between sessions • Remember your preferences and settings • Analyse how users interact with the platform • Improve platform performance Types of cookies we use: • Essential cookies: Required for the platform to function • Analytics cookies: Help us understand usage patterns (Google Analytics) • Preference cookies: Remember your settings You can control cookies through your browser settings. Disabling cookies may affect some platform features. We do not use advertising cookies or sell your browsing data to advertisers.

Under applicable Indian data protection laws, you have the right to: Access: Request a copy of the personal data we hold about you. Correction: Request that we correct inaccurate or incomplete data. Deletion: Request that we delete your personal data. We will comply unless we have a legal obligation to retain it. Portability: Request your data in a structured, machine-readable format. Objection: Object to certain types of processing, including automated decision-making. Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time. To exercise these rights, email us at support@forzo.co.in with the subject line "Data Rights Request". We will respond within 30 days.

We retain your data for as long as your account is active or as needed to provide services. Specifically: • Active account data: Retained while your account is active • Closed account data: Deleted within 90 days of account closure • Application records: Retained for 12 months after application • Payment records: Retained for 7 years as required by tax law • Log data: Deleted after 90 days You may request early deletion by contacting our support team.

The Service is not directed at children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a user under 18 without parental consent, we will take steps to delete that information promptly. If you believe your child has provided us with personal information, please contact us at support@forzo.co.in.

The Service may contain links to third-party websites, including employer career portals, LinkedIn, GitHub, and other job boards. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any sites you visit.

We may update this Privacy Policy from time to time. We will notify you of material changes by: • Sending an email to the address associated with your account • Displaying a prominent notice on our website • Requiring you to acknowledge the updated policy on login The date of the most recent revision is displayed at the top of this page. Your continued use of the Service after changes constitutes acceptance of the updated policy.

For privacy-related queries, requests, or complaints: Grievance Officer AI Way Solutions Pvt. Ltd. Email: support@forzo.co.in Phone: +91 9036524348 Address: Bangalore, Karnataka, India We aim to resolve all privacy concerns within 30 days of receipt. If you are not satisfied with our response, you may escalate to the relevant data protection authority.